Book Your Medical Appointment

You can schedule an appointment through our website or mobile app. Simply select the type of appointment you need, choose a healthcare provider, select a convenient date and time, and fill out the required information. Once confirmed, you'll receive a confirmation via email and SMS.

Yes, you can reschedule or cancel your appointment up to 6 hours before the scheduled time without any penalty. To do so, log in to your account, go to 'Your Appointments', select the appointment you wish to change, and click on 'Reschedule' or 'Cancel'.

Virtual appointments are conducted via video call through our platform, allowing you to consult with healthcare providers from anywhere. In-person appointments require you to visit the healthcare facility at the scheduled time. Both types provide quality care, but the choice depends on your preference and medical needs.

Initial consultations typically last 30 minutes, while follow-up appointments are usually 15-20 minutes. Specialist consultations may vary in length depending on the specialty and complexity of your case. The estimated duration will be shown when you book your appointment.

If you're running late for an in-person appointment, please call the healthcare facility directly to inform them. For virtual appointments, you can join the video call late, but please note that the appointment will still end at the scheduled time to avoid delays for other patients.

For virtual appointments, ensure you have a stable internet connection, a quiet environment, good lighting, and a charged device. Have any relevant medical records or information ready, and prepare a list of symptoms or questions you want to discuss. Test your camera and microphone before the appointment starts.