Immediate Medical Response When Every Second Counts
Our emergency medical team is available 24/7 across Rwanda to provide rapid response and life-saving care during critical situations.
5-15
Minute Response Time
24/7
Service Availability
30+
Emergency Vehicles
100%
Trained Responders
Our Emergency Service Features
ONE HEALTHLINE CONNECT provides comprehensive emergency medical services designed to deliver rapid, professional care when you need it most.
Rapid Response
Our emergency teams aim to reach you within 5-15 minutes in urban areas and 15-30 minutes in rural locations.
Nationwide Coverage
With emergency response units strategically located across Rwanda, we ensure help is always nearby.
Advanced Life Support
Our ambulances are equipped with advanced life support equipment and staffed by trained paramedics.
Medical Professionals
Our emergency teams include doctors, nurses, and paramedics trained in emergency medicine.
Modern Ambulance Fleet
Our fleet of modern ambulances is equipped with the latest medical technology for on-site treatment.
24/7 Dispatch Center
Our emergency dispatch center is staffed around the clock to coordinate rapid response to emergencies.
Hospital Network
Direct coordination with hospitals ensures seamless transfer and immediate care upon arrival.
Insurance Coordination
We work with all major insurance providers to ensure your emergency care is covered.
How Our Emergency Service Works
When every second counts, our streamlined emergency response process ensures you get the care you need as quickly as possible.
Call Emergency Number
Dial our emergency number (912) to reach our 24/7 dispatch center. Our trained operators will ask key questions to assess the situation.
Rapid Dispatch
Based on your location and emergency type, we dispatch the nearest appropriate emergency response unit to your location.
On-Site Treatment
Our emergency medical team arrives and provides immediate on-site assessment and treatment to stabilize the patient.
Hospital Transport
If needed, we transport the patient to the most appropriate medical facility, communicating with the hospital to ensure seamless care.
In life-threatening situations, every minute matters. Don't hesitate to call our emergency number: 912
Emergency Situations We Handle
Our emergency teams are trained and equipped to respond to a wide range of medical emergencies across Rwanda.
When to Call Emergency Services
Call our emergency number (912) immediately if you or someone around you experiences:
- • Chest pain or pressure
- • Difficulty breathing
- • Sudden weakness or numbness
- • Severe bleeding
- • Severe burns
- • Poisoning or overdose
- • Serious injuries
- • Seizures
- • Unconsciousness
Our Emergency Coverage Areas
ONE HEALTHLINE CONNECT provides emergency medical services across the country, with strategic locations to ensure rapid response times.
Interactive Map Coming Soon
View our emergency response units across Rwanda
Kigali Central
KN 5 Ave, Kigali, Rwanda
Coverage Area:
Nyarugenge, Kicukiro, Gasabo
Response Time:
5-10 minutes
Emergency Units:
8 Ambulances, 4 Rapid Response Vehicles
Butare Station
Huye District, Southern Province
Coverage Area:
Huye, Gisagara, Nyanza
Response Time:
10-15 minutes
Emergency Units:
5 Ambulances, 2 Rapid Response Vehicles
Musanze Center
Musanze District, Northern Province
Coverage Area:
Musanze, Burera, Gakenke
Response Time:
10-20 minutes
Emergency Units:
4 Ambulances, 2 Rapid Response Vehicles
Rubavu Station
Rubavu District, Western Province
Coverage Area:
Rubavu, Nyabihu, Rutsiro
Response Time:
10-20 minutes
Emergency Units:
4 Ambulances, 2 Rapid Response Vehicles
Rwamagana Center
Rwamagana District, Eastern Province
Coverage Area:
Rwamagana, Kayonza, Ngoma
Response Time:
15-25 minutes
Emergency Units:
3 Ambulances, 2 Rapid Response Vehicles
Nyagatare Station
Nyagatare District, Eastern Province
Coverage Area:
Nyagatare, Gatsibo
Response Time:
15-30 minutes
Emergency Units:
3 Ambulances, 1 Rapid Response Vehicle
Our emergency services cover all 30 districts of Rwanda, with strategic locations to minimize response times.
In remote areas, we utilize helicopter medical evacuation when necessary to ensure timely care.
Lives Saved Through Our Emergency Services
Read about real experiences from patients who received emergency care from ONE HEALTHLINE CONNECT.
"I was having severe chest pain at home when my wife called ONE HEALTHLINE CONNECT. The ambulance arrived within 10 minutes, and the paramedics immediately began treatment. They saved my life - I was having a major heart attack. The speed and professionalism of the team was incredible."
Jean-Paul Mugisha
Kigali, Rwanda
"My son had a severe allergic reaction while we were at a family gathering in a rural area. I didn't think help would reach us in time, but ONE HEALTHLINE CONNECT's emergency team arrived quickly and administered life-saving treatment. Their calm expertise during such a frightening situation was remarkable."
Marie Uwimana
Huye, Rwanda
"I was in a serious car accident on the highway. The ONE HEALTHLINE CONNECT emergency team arrived quickly, stabilized me at the scene, and coordinated with the hospital so everything was ready when I arrived. Their quick action prevented permanent damage. I'm forever grateful for their expertise."
Emmanuel Hakizimana
Musanze, Rwanda
Emergency Response Statistics
- Average response time: 12 minutes
- Emergencies responded to last year: 4,500+
- Lives saved: 98% survival rate for critical emergencies
- Patient satisfaction: 4.9/5 average rating
Our Commitment
At ONE HEALTHLINE CONNECT, we're committed to providing the fastest, most professional emergency medical care possible. Our teams undergo rigorous training and use the latest medical equipment to ensure the best outcomes for patients in emergency situations.
We continuously work to improve our response times and coverage areas to serve all Rwandans, no matter where they are located.
Frequently Asked Questions
Find answers to common questions about our emergency medical services.
Have more questions about our emergency services?
Contact our customer service team at info@healthlinerwanda.com or call +250 788 123 456
Emergency Medical Care When You Need It Most
ONE HEALTHLINE CONNECT's emergency services are available 24/7 across the country. Save our emergency number for when you need immediate medical assistance.
Emergency Hotline
912
Available 24 hours a day, 7 days a week, 365 days a year
Download Our App
Get one-touch emergency calling and share your location automatically
Emergency Training
Learn basic first aid and CPR through our community training programs
Emergency Preparedness
Create an emergency plan for your family with our free resources
Remember: In case of emergency, call 912 immediately. Every second counts.